Terms of service

OVERVIEW

Welcome to Lia Luxe. All content found on the Lua Luxe website is the intellectual property of Lia Luxe, Karin Lia Zore s.p., and may not be copied, reproduced, or distributed without the express consent of the owner. Likewise, all products offered in our online store are the property of Lia Luxe, Karin Lia Zore s.p.

The terms "we", "us", and "our" refer to Lia Luxe. Lia Luxe operates this store and website, including all related information, content, features, tools, products, and services, to provide you — the customer — with a carefully designed shopping experience (the "Services"). Lia Luxe uses Shopify, which enables us to provide these services.

The following Terms and Conditions, together with all policies referenced herein (collectively, the “Terms of Service” or “Terms”), describe your rights and obligations when using our Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you must not use or access our Services.

ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or province of residence, and that you have given consent to allow any of your minor dependents to use the Services on devices you own, purchased, or manage.

To use our Services — including accessing or browsing our online stores or purchasing any of our products — you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

OUR PRODUCTS

We make every effort to accurately display our products and services in our online stores. However, please note that colors and appearance may vary from what is shown on your screen due to your device type and display settings.

We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or match exactly the images or descriptions in our stores.

We reserve the right to modify product descriptions at any time without prior notice, to discontinue any product, and to limit quantities offered to any person or region at our discretion.

ORDERS

When you place an order, you are submitting an offer to purchase. Lia Luxe reserves the right, at its sole discretion, to accept or decline your order for any reason. Your order is not accepted until Lia Luxe confirms it. We must receive and process your payment before accepting your order.

Please review your order carefully before submission, as we may not be able to accommodate cancellation requests once it is accepted. If your order is not accepted, changed, or canceled, we will attempt to notify you at the email, billing address, and/or phone number you provided.

Purchases may be returned or exchanged only in accordance with our Return Policy.

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price of a product or service at the time of order submission is the price that will apply and will be stated in your order confirmation email.

Unless expressly stated otherwise, listed prices do not include taxes, shipping, packaging, customs duties, or import fees.

Prices published in our online stores may differ from those offered in physical stores or through third-party retailers. Promotional offers may be governed by separate terms; in the event of a conflict, the promotional terms prevail.

You agree to provide current, complete, and accurate purchase and payment information for all transactions and to promptly update your account and billing details as necessary.

You represent and warrant that:
(i) all credit card information provided is true and complete;
(ii) you are authorized to use the credit card;
(iii) your card issuer will honor charges; and
(iv) you will pay all applicable charges, including shipping, packaging, and taxes.

SHIPPING AND DELIVERY

All orders are shipped within 6 business days. We are not responsible for shipping or delivery delays caused by courier services, customs, or events beyond our control. Once products are handed over to the courier, ownership and risk of loss pass to you.

INTELLECTUAL PROPERTY

Our Services — including trademarks, text, images, graphics, product reviews, videos, and audio — and their design, selection, and arrangement are the property of Lia Luxe or its licensors and are protected by international intellectual property laws.

These Terms permit you to use the Services only for personal, non-commercial purposes.
Reproduction, distribution, modification, or public display of any materials from our Services is prohibited without prior written consent.

Nothing in these Terms grants a license or right to use Lia Luxe’s or Shopify’s trademarks or intellectual property. Unauthorized use may violate intellectual property laws.

All names, logos, product and service titles, and graphics are trademarks of Lia Luxe or its affiliates and may not be used without permission.

OPTIONAL TOOLS

We may provide access to tools from third parties which we do not monitor or control. You acknowledge that such tools are provided “as is” and “as available,” without warranties or endorsements. Your use of these tools is entirely at your own risk, and you should review the third party’s own terms.

Future features and tools added to the Services will also be subject to these Terms of Service.

THIRD-PARTY LINKS

The Services may include links or embedded content from third-party websites. We are not responsible for examining or evaluating such content or its accuracy. Accessing third-party materials or websites is at your own risk.

We are not liable for any damages arising from your use of or reliance on products, services, or content from third parties. Please review each third party’s policies and practices before engaging in any transaction.

RELATIONSHIP WITH SHOPIFY

Lia Luxe uses Shopify to provide its Services. All sales and purchases made through our store are between you and Lia Luxe, not Shopify. By using our Services, you acknowledge that Shopify is not responsible for any aspect of sales, including damages or losses related to purchased products.

You release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your transactions with Lia Luxe.

PRIVACY POLICY

All personal data collected through our Services are subject to our Privacy Policy, available on our website, as well as Shopify’s Privacy Policy for certain data.

Because our Services are hosted by Shopify, data about your access and use may be processed by Shopify or its partners, including in countries outside your residence.

Please read our Privacy Policy to learn how Lia Luxe, Shopify, and partners handle your personal information.

FEEDBACK

If you submit or post any ideas, suggestions, feedback, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback for any purpose, including commercial use.

You represent and warrant that you own or have the necessary rights to all submitted Feedback and that it complies with these Terms.

We may, but are not obligated to, monitor or remove content deemed unlawful, offensive, defamatory, obscene, or otherwise objectionable.

You agree not to post Feedback that infringes on third-party rights or contains false, illegal, or malicious content. You are solely responsible for the accuracy and legality of the Feedback you provide.

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information in our Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, offers, or availability.
We reserve the right to correct any errors, update information, or cancel orders at any time without notice, even after an order has been placed.

PROHIBITED USES

You may use our Services only for lawful purposes. You may not use them to:

  • engage in unlawful or malicious activity;

  • violate intellectual property rights;

  • harass, defame, or harm others;

  • provide false or misleading information;

  • upload malicious software or viruses;

  • impersonate others;

  • or interfere with the security or functionality of the Services.

We reserve the right to suspend or terminate your account without notice if we determine that you have violated any part of these Terms.

TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. You remain responsible for all amounts due up to and including the date of termination.

Sections regarding Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, and Governing Law shall survive termination.

DISCLAIMER OF WARRANTIES

Information provided through the Services is for general informational purposes only. We do not guarantee its accuracy or completeness.
All Services and products are provided “as is” and “as available”, without any express or implied warranties of any kind, including merchantability or fitness for a particular purpose.

Some jurisdictions do not allow the exclusion of implied warranties, so these limitations may not apply to you.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lia Luxe, its affiliates, and Shopify shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Services or products, even if advised of the possibility of such damages.

INDEMNIFICATION

You agree to indemnify and hold harmless Lia Luxe, Shopify, and their affiliates, officers, directors, employees, and agents from any claims or damages arising from your breach of these Terms or your misuse of the Services.

SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, it shall be enforced to the maximum extent possible, and the remaining provisions shall remain in effect.

WAIVER; ENTIRE AGREEMENT

Failure to enforce any part of these Terms does not constitute a waiver. These Terms, together with any published policies, constitute the entire agreement between you and Lia Luxe and supersede all prior communications or agreements.

ASSIGNMENT

You may not assign or transfer these Terms or any rights under them without our written consent. We may assign our rights and obligations without notice.

GOVERNING LAW

These Terms and all separate agreements for Services are governed by and construed in accordance with the laws of the jurisdiction where Lia Luxe is based. Both you and Lia Luxe consent to the exclusive jurisdiction of these courts.

HEADINGS

Headings are included for convenience only and do not affect interpretation.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update or modify these Terms at any time. Material changes will be communicated as required by law. Continued use of the Services after such changes constitutes acceptance.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to: info@lialuxe.eu

Lia Luxe, Karin Lia Zore s.p.
Kidričeva ulica 2, Logatec, Slovenia
Phone: +386 40 691 662
Company Registration No.: 9221158000
VAT ID: 39740129